At L&C Senior Care, accessible from https://lcseniorcare.com/, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information You Provide

We collect personal information you provide directly to us, such as:

• Name, phone number, email address, and other details submitted through contact forms or service inquiries.
• Payment details (if applicable) for processing transactions.

b. Automatically Collected Information

We automatically collect certain information about your device and usage, including:

• IP address, browser type, operating system, and device information.
• Cookies and similar tracking technologies to analyze website traffic and usage patterns.

c. Third-Party Data

We may receive data from third-party tools integrated with our website, such as analytics platforms or social media plugins.

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our website and services.
• Respond to inquiries and send updates, including promotional materials.
• Analyze website performance and improve user experience.
• Comply with legal obligations.

3. SMS Communications

1. Consent for SMS Communications
   Upon granting consent to receive SMS communications from our company, please be assured that your phone number and SMS consent will remain confidential. We will not sell or share your information with third parties or affiliates. Your phone number and consent will solely be used to facilitate communication with you and will not be disseminated for marketing purposes.
2. Types of SMS Communications
   After obtaining consent, the following types of messages may be sent to you, depending on your interactions with our services:
   • Customers and Guests: Updates related to orders, deliveries, or other relevant information.
   • Job Applicants: Notifications regarding the status of your application.
   • Appointment Reminders: Reminders about scheduled appointments or events.
   • Example Message:
     “Hi [Customer Name], this is a reminder about your upcoming appointment with [Business Name] on [Date] at [Time]. We look forward to seeing you!”
     To opt out, reply “STOP” to unsubscribe. Message data rates may apply. Messaging frequency may vary. For assistance, reply “HELP.”
3. Standard Messaging Disclosures
   • To opt out of SMS communications, simply reply with “STOP.”
   • For assistance or inquiries, reply with “HELP.”
4. Sample response for “HELP” reply:
   “For further assistance, please visit our website at lcseniorcare.com or contact us at 520.314.5383.”
5. Message Frequency
   You may receive approximately 5-10 messages per day related to your requests. However, the frequency may vary depending on the nature of the communication.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Third-party vendors that assist in website operation, analytics, or communication (e.g., SMS or email platforms).
• Legal Authorities: If required by law or to protect our rights, users, or operations.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience. These are small files stored on your device that allow us to:

• Remember your preferences and login details.
• Analyze website traffic and usage patterns.

You can manage or disable cookies in your browser settings. Note that some features may not function properly without cookies.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your data will be securely deleted or anonymized.

7. Security of Your Information

We use appropriate technical and organizational measures to safeguard your information. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review the privacy policies of these websites before providing them with your information.

9. Your Rights

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal information.
• Withdraw consent for certain types of data processing.
• Lodge a complaint with a data protection authority.

To exercise these rights, please contact us at support@lcseniorcare.com.

10. Updates to This Policy

We reserve the right to update this Privacy Policy as needed. Updates will be posted on this page with a revised “Effective Date.” Continued use of our website constitutes acceptance of any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us:

• Phone: 520.314.5383
• Email: support@lcseniorcare.com

Thank you for trusting L&C Senior Care. Your privacy is important to us.